Terms & Conditions

VIP MEMBERSHIP

The non-reoccurring subscription is valid for only one year from the date of purchase. A notification will be sent for the renewal of your subscription prior to reaching its expiration date. All discounts and offers associated with the VIP Membership are only available through the online store.

No refund will be acknowledged for the amount of the VIP Membership once a purchase of products and or the member’s only area has been accessed.  

ONLINE PURCHASES/CLAIMS

All refunds are accepted only within 7 days of purchase. No refund will be accepted unless proof of purchase is provided. All refunds incur a 10% handling fee excluding when claims for damages is requested. Postage and handling charges are not refundable.                                        

Maresi Corporations will not be held liable for any damages caused to any products during postal transit.

If a claim for a faulty or for a ‘damaged item during transit’ is required, please complete the claim form  click here. All damaged/faulty items will be required to be returned to PO BOX 191 Bannockburn VIC 3331 for proof of damages prior to any claims being processed.

Total cost of postage incurred for the return of damaged items will be reimbursed and damaged items will replaced once the claim has been processed and approved. Images of damaged or faulty items can be emailed to admin@vasilisgarden.com for initial review.   

To return your purchased product please click here 

 

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