Terms & Conditions

VIP MEMBERSHIP

The non-reoccurring subscription is valid for only one year from the date of purchase. A notification will be sent for the renewal of your subscription prior to reaching its expiration date. 

We respect that your time is valuable and we appreciate that you understand ours is too. We have a 24 hour cancellation policy. Any cancellations requests made after 24 hours will not be accepted.

No refund will be acknowledged for the amount of the VIP Membership once a purchase of products and or the member’s only area has been accessed.  

For further details on when your first magazine will be sent, please contact us via email; admin@vasilisgarden.com

VIP MEMBERSHIP  Subscription renewal

All discount offers associated with the VIP Membership renewal can only be applied to products available through the online store. Membership registration is not required in order to activate and claim the discount offer. No discounts can be applied to the Membership renewal fees.  

COMPETITIONS

Vasili's VIP competitions are held seasonally. Upon subscribing to a new or renewing a VIP membership, VIP members will have four opportunities to win a prize. All existing and new VIP members are auotmatically entered into each seasonal draw for a chance to win a prize. Details on each seasonal competition, including prize details, entry and closure dates are included in all promotional materials.  

PROMOTIONAL GIVEAWAYS/CASHBACK

Promotional product giveaways for VIP Members are only valid for the period of the promotion during which the promotional offer may only be obtain by subscribing or extending or renewing an existing subscription. All existing VIP Members are not included or rewarded with any new or future promotional giveaways. All cashback promotional offers can only be redeemed once a new VIP Membership has been obtained and then by applying the specified coupon code provided during a new purchase at the shopping cart page.

ONLINE PURCHASES/CLAIMS

All refunds are accepted only within 7 days of purchase. No refund will be accepted unless proof of purchase is provided. All refunds incur a 10% handling fee excluding when claims for damages is requested. Postage and handling charges are not refundable.                                        

Maresi Corporations will not be held liable for any damages caused to any products during postal transit.

If a claim for a faulty or for a ‘damaged item during transit’ is required, please complete the claim form  click here. All damaged/faulty items will be required to be returned to PO BOX 191 Bannockburn VIC 3331 for proof of damages prior to any claims being processed.

Total cost of postage incurred for the return of damaged items will be reimbursed and damaged items will replaced once the claim has been processed and approved. Images of damaged or faulty items can be emailed to admin@vasilisgarden.com for initial review.   

To return your purchased product please click here 

GIFT CERTIFICATES/VOUCHERS

Online gift certificates/vouchers are redeemable only via the oline store using the certificate code provided with the certificate/voucher when received via email by the recipient.

In-store Gift Vouchers are redeemable only at Vasili’s Garden Centre & Cafe at 21-25 Munro Street Coburg Vic. Photographed, scanned, or copies made in any form or manner of the original gift voucher will not be accepted as proof of purchase. To redeem a gift voucher, the original gift voucher document will be required to be presented to the cashier at the time of purchase.

PROMOTIONAL VOUCHERS/COUPON CODES

To activate and/or redeem a promotional voucher or coupon code, the value of the voucher/coupon must equal 20% or less of the total value of the order, eg; To activate/redeem a voucher/coupon with a value of $10, the total value of the order must equal $50 or more.   

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