Terms & Conditions

VIP MEMBERSHIP

The non-reoccurring subscription is valid for only one year from the date of purchase. A notification will be sent for the renewal of your subscription prior to reaching its expiration date. 

We respect that your time is valuable and we appreciate that you understand ours is too. We have a 24 hour cancellation policy. Any cancellations requests made after 24 hours will not be accepted.

No refund will be acknowledged for the amount of the VIP Membership once a purchase of products and or the member’s only area has been accessed.  

For further details on when your first magazine will be sent, please contact us via email; [email protected]

VIP MEMBERSHIP  Subscription renewal

All discount offers associated with the VIP Membership renewal can only be applied to products available through the online store. Ensure you are logged in to your Members account, in order to activate and claim the discount offer on products. No discounts can be applied to the Membership renewal fees.  

COMPETITIONS

Vasili's VIP competitions are held seasonally. Upon subscribing to a new or renewing a VIP membership, VIP members will have four opportunities to win a prize. All existing and new VIP members are automatically entered into each seasonal draw for a chance to win a prize. Details on each seasonal competition, including prize details, entry and closure dates are included in all promotional materials.  

PROMOTIONAL GIVEAWAYS/CASHBACK

Promotional product giveaways for VIP Members are only valid for the period of the promotion during which the promotional offer may only be obtained by subscribing or extending or renewing an existing subscription. All existing VIP Members are not included or rewarded with any new or future promotional giveaways. All cashback promotional offers can only be redeemed once a new VIP Membership has been obtained and then by applying the specified coupon code provided during a new purchase at the shopping cart page.

Minimum purchase values apply with all coupon codes. Current promotion 2020 expires Feb 29th. Credit for the full amount of the VIP Membership is offered and can only be redeemed/activated when a VIP Member’s minimum purchase value of $150.00 has been reached. Coupon code FEBVIP can only be redeemed once per new VIP membership.

ONLINE PURCHASES/CLAIMS

All refunds are accepted only within 7 days of purchase. No refund will be accepted unless proof of purchase is provided.

No returns will be accepted for change of mind. All shipping/postage costs for returns must be covered for by the customer.                            

Maresi Productions will not be held liable for any damages caused to any products during postal transit. The articles will need to be taken to the post office for assessment and a green form (PM26 form) needs to be completed for each damaged item. Refunds will be provided when claim has been processed and approved by Australia Post. For queries regarding damages, please email [email protected]

If a claim for a faulty item is required, please email [email protected] details of fault. Returns or Refunds will only be accepted after proof of product fault is provided.

Postage: Orders for larger items, such as Black Grit 18kg, will automatically be cancelled if postage costs have not been covered for, when sending to QLD and WA areas 

GIFT CERTIFICATES/VOUCHERS

Online gift certificates/vouchers are redeemable only via the online store using the certificate code provided with the certificate/voucher when received via email by the recipient.

In-store Gift Vouchers are redeemable only at Vasili’s Garden Centre & Cafe at 21-25 Munro Street Coburg Vic. Photographed, scanned, or copies made in any form or manner of the original gift voucher will not be accepted as proof of purchase. To redeem a gift voucher, the original gift voucher document will be required to be presented to the cashier at the time of purchase.

PROMOTIONAL VOUCHERS/COUPON CODES

To activate and/or redeem a promotional voucher or coupon code, the value of the voucher/coupon must equal 20% or less of the total value of the order, eg; To activate/redeem a voucher/coupon with a value of $10, the total value of the order must equal $50 or more. Once a promotion/coupon has reached its expiration date, it cannot be redeemed under any circumstance.   

REWARDS POINTS

Earn 1 point for every $10 spent.

Products purchased using your earned points will be calculated at approximately 1 point for every $1 value of the product and only on products that are included in the rewards points program.

Eg: When a product’s full price purchase value is $25, the rewards points needed to purchase that particular product is 25 points.

Products subject to discounted pricing will not be subjected to discounted rewards points purchase value.

All rewards points earned will be based on the calculation spent for any particular item whether or not it is on sale or at full price at the time of the purchase. Not all products available online are included in the rewards points program.

Please check all items for their rewards points earnings and purchase value at the time of placing the order.

No refund or credits will be accepted.

All customers are required to set up a free login account in order to accumulate and redeem their rewards points.

Redeem your rewards points at the shopping cart page in the coupon tab.

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